Privacy Policy

1. Introduction

This Privacy Policy explains how Proton location s.r.o. (“we”, “us”, “the Company”) collects, uses, stores and protects personal data when you visit this website or contact us through the forms published on it. We only collect information that we need in order to answer your enquiry and provide our services.

By using this website and submitting a form, you confirm that you have read and understood this Privacy Policy.

2. Information we collect

We collect the information you provide voluntarily through the contact forms on this website:

• Your name;
• Your e-mail address;
• Your company name, if you choose to provide it;
• The subject, budget range and timeline you select;
• The content of the message you write to us.

In addition, when a form is submitted we record limited technical information for security and anti-spam purposes: the IP address the message was sent from, the date and time of submission, and the page of the website the form was sent from.

We do not request or require a telephone number, and we do not collect payment card details, identity document numbers or any special categories of personal data through this website.

3. How we use your information

Personal data submitted through this website is used exclusively to:

• Respond to your enquiry and continue the correspondence you started;
• Prepare a proposal, estimate or scope document at your request;
• Provide, deliver and support the services you order;
• Keep a record of business correspondence as required for accounting and legal purposes;
• Protect the website against automated abuse and spam submissions.

We do not use your data for automated decision-making or profiling, and we do not send marketing newsletters to addresses collected through the contact forms unless you separately ask us to.

4. Legal basis for processing

Where data protection law requires a legal basis, we rely on the following:

• Consent — you tick the consent box before sending a form, and you may withdraw that consent at any time;
• Performance of a contract — where processing is necessary to prepare or fulfil an agreement with you;
• Legitimate interests — to keep our website secure, to prevent abuse and to maintain records of business communication.

5. Sharing your information

We do not sell, rent or trade personal data. Information may be shared only in the following limited circumstances:

• With the e-mail delivery provider that transmits form submissions to our corporate mailbox;
• With the hosting provider that operates the servers on which this website runs;
• With professional advisers, such as accountants or lawyers, where strictly necessary;
• Where we are required to do so by law, court order or a competent public authority.

Any service provider acting on our behalf is required to process personal data only on our instructions and to apply appropriate security measures.

6. Data retention

Enquiries that do not lead to a contract are kept for up to 24 months and are then deleted. Correspondence relating to projects we have carried out is retained for the period required by applicable accounting and statutory obligations. Technical anti-spam records are kept for a short period and then removed automatically.

7. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These include encrypted transport of form submissions, restricted access to the corporate mailbox and internal confidentiality obligations for everyone working on client projects. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies and analytics

This website uses only the cookies required for the site to function correctly and to keep it secure. We do not use advertising cookies and we do not build advertising profiles of visitors. Where we use analytics to understand how the website is used, the information is aggregated and does not identify individual visitors.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the website may not function as intended if cookies are disabled.

9. Your rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Object to or request restriction of processing;
• Request a copy of your data in a portable format;
• Withdraw your consent at any time;
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, write to [email protected]. We respond to requests within the period required by applicable law and may ask you to confirm your identity before we act.

10. Children

This website and our services are directed at businesses and are not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

11. Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites, and we recommend reviewing their privacy policies before providing them with any personal data.

12. International transfers

Our service providers may process data in countries other than your own. Where that happens, we take steps to ensure that an appropriate level of protection is applied to your personal data, in line with applicable data protection legislation.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The current version is always published on this page together with the date of the last update. Material changes will be clearly indicated.

14. Contact

For any question about this Privacy Policy or about how your personal data is handled, write to us at [email protected] or by post to Jaurisova 515/4, Michle, 140 00 Praha 4, Czech Republic.