Terms of Service

1. About these terms

These Terms of Service govern your use of this website and describe the general conditions under which Proton location s.r.o. (“we”, “us”, “the Company”) provides development, design and support services. By using this website you accept these terms. If you do not accept them, please stop using the website.

2. Information on this website

The content published here is provided for general information about our services. Descriptions of services, timelines, engagement models and indicative figures are illustrative and do not constitute a binding offer. Nothing on this website creates a contract between us.

Project pages describe work carried out for clients. Presentation artwork, mock-ups and interface images shown on those pages are produced by our design team for demonstration purposes.

3. How a project is agreed

A binding relationship is created only when both parties sign a separate written agreement, proposal or statement of work. That document defines the scope, deliverables, schedule, price, payment terms, acceptance criteria and intellectual property arrangements for the specific project, and takes precedence over anything published on this website.

Before development begins, we define the required functionality, the user journey, the project scope and the technical requirements together with the client. Work that falls outside the agreed scope is treated as a change request and is quoted separately before it is started.

4. Client responsibilities

To deliver a project on schedule we rely on the client to:

• Provide accurate and complete information about the product and its objectives;
• Nominate a single decision-maker authorised to approve deliverables;
• Provide feedback and approvals within the agreed timeframes;
• Supply any content, credentials, accounts or third-party access required for the work;
• Ensure that materials supplied to us do not infringe the rights of third parties.

Delays in feedback, approvals or the provision of required materials may affect the schedule and, where they cause additional work, the cost.

5. Intellectual property

Unless the project agreement states otherwise, all deliverables produced specifically for a client — source code, design files, art sources and documentation — become the property of the client upon full payment. Store accounts and publisher accounts remain in the client's name.

We retain ownership of our pre-existing tools, libraries, frameworks and general know-how used in the course of the work, and grant the client a perpetual licence to use them as part of the delivered product.

All content on this website, including text, layout, graphics and code, is owned by us or used under licence and may not be copied or reproduced without written permission.

6. Portfolio rights

Unless we agree otherwise in writing, we may describe completed work in our portfolio and marketing materials, including the product name, the nature of the work and non-confidential results. Confidential information is never published, and clients may request that a project be withheld from our public portfolio.

7. Confidentiality

We treat all non-public information received from a client as confidential and disclose it only to team members who need it to perform the work. We are happy to sign a non-disclosure agreement before detailed discussions begin, either yours or ours.

8. Payment

Prices, currency, milestones and payment schedules are set out in the project agreement. Invoices are payable within the period stated on the invoice. We may suspend work on overdue accounts after written notice. Unless stated otherwise, quoted prices exclude applicable taxes, store commissions and third-party service fees.

9. Warranties and defect correction

We warrant that services are performed with reasonable skill and care and in accordance with the agreed specification. Defects reported within the warranty period stated in the project agreement are corrected at no additional cost, provided the defect relates to the agreed scope and the delivered build has not been modified by a third party.

We do not warrant that any product will achieve particular commercial results, store rankings, download volumes or revenue figures.

10. Third-party services and stores

Products we build may rely on third-party platforms and services, including application stores, payment providers, advertising networks and analytics systems. We are not responsible for the availability, policies, review decisions, pricing or technical changes of those third parties. Where a store rejects a submission, we assist with the response as part of the agreed release support.

11. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or in connection with a project is limited to the amount paid by the client for the specific services giving rise to the claim. We are not liable for indirect or consequential losses, including loss of profit, revenue, data, goodwill or business opportunity.

Nothing in these terms excludes liability that cannot be excluded under applicable law.

12. Termination

Either party may terminate a project agreement in accordance with the notice provisions set out in it. On termination, the client pays for all work completed and all committed costs incurred up to the termination date, and we deliver the work produced to that point.

13. Acceptable use of this website

You agree not to use this website to distribute unlawful, misleading or harmful content, not to attempt unauthorised access to any part of it, and not to submit automated or fraudulent form submissions. We may block access where these rules are broken.

14. Availability

We aim to keep this website available at all times but do not guarantee uninterrupted access. The website may be suspended temporarily for maintenance, updates or reasons beyond our control.

15. Changes to these terms

We may update these Terms of Service from time to time. The current version is always published on this page with the date of the last update. Continued use of the website after a change constitutes acceptance of the updated terms.

16. Governing law and contact

These terms are governed by the laws applicable at the registered seat of the Company, unless a project agreement states otherwise. For any question about these terms, write to [email protected] or by post to Jaurisova 515/4, Michle, 140 00 Praha 4, Czech Republic.